Privacy Policy

Who we are

Mikam Water Limited (“we”, “us”) provides water engineering services and a smart metering platform. Contact: info@mikamwater.co.ke, +254 702 132609, Nairobi, Nairobi County, Kenya.

What we collect

When you request a quote, contact us, or use our platform, we may collect your name, email, phone number, project location, and message details. Technical data such as IP address and browser type may be logged for security and spam prevention.

How we use your data

• Respond to inquiries and prepare quotations
• Deliver contracted services and send invoices or receipts
• Improve our website and measure conversion performance
• Comply with legal obligations under Kenyan law

Legal basis (Kenya Data Protection Act)

We process personal data based on your consent (forms and cookies), for performance of a contract or pre-contractual steps (quotes and projects), and for our legitimate interests in securing and improving our services.

Cookies and analytics

Essential cookies keep the site secure and functional. If Google Analytics is enabled, it may set cookies to understand traffic. You can accept the cookie notice or block non-essential cookies in your browser.

Sharing

We do not sell your personal data. We may share it with service providers who help us operate email, SMS, hosting, or payments, only as needed to serve you.

Your rights

You may request access, correction, or deletion of your personal data, subject to legal retention needs. Email info@mikamwater.co.ke to make a request.